Shipping policy

Gym Bheem Ltd – Shipping Policy

Last updated: December 2025

Company Details:
Gym Bheem Ltd
Company Number: 14158931
Registered Office: Unit 6 Heritage Business Centre, Derby Road, Belper, Derbyshire, England, DE56 1SW
VAT Number: GB496128362
Email: info@gymbheem.com

1. Order Processing

  • Orders are typically processed and dispatched within 1–3 working days after payment is confirmed.
  • Processing times do not include delivery times, which depend on the courier and destination.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods

  • All products are shipped via reputable UK couriers.
  • The choice of courier is at our discretion unless otherwise stated.
  • Delivery times are estimated and may vary due to courier workload, weather, or other factors outside our control in which we are not liable for.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on product weight, size, and delivery location.
  • Shipping fees are non-refundable.

4. Delivery Times & Tracking

  • Once your order is dispatched, you will receive tracking information via email.
  • Delivery times vary and are estimates only; Gym Bheem Ltd is not responsible for delays caused by the courier.
  • You should check the courier’s tracking information for the latest updates.

5. Missed or Failed Deliveries

  • If a courier attempts delivery and you are unavailable, they may:
    • Leave a note with collection instructions
    • Attempt redelivery
    • Hold the parcel at a collection point
  • It is the customer’s responsibility to ensure a correct delivery address and availability.

6. Lost or Damaged Parcels

  • If your parcel is lost or significantly delayed, contact us immediately at info@gymbheem.com.
  • We will liaise with the courier to investigate.
  • Gym Bheem Ltd’s responsibility for lost or damaged parcels is limited to replacement or refund once the courier confirms the loss or damage, subject to courier terms.
  • We recommend keeping proof of delivery, especially for high-value orders.

7. Address Accuracy

  • Customers are responsible for providing accurate and complete delivery details.
  • If a parcel is returned due to an incorrect address, additional reshipping costs may apply.

8. International Shipping

  • Currently, Gym Bheem Ltd ships within the UK only.
  • If international shipping is offered in the future, additional shipping fees, VAT, and customs duties may apply.

9. Returns & Refunds

  • For full details, see our Refund Policy.

10. Contact Information

For any shipping enquiries, please contact:
📧 info@gymbheem.com
📮 Gym Bheem Ltd, Unit 6 Heritage Business Centre, Derby Road, Belper, Derbyshire, England, DE56 1SW